The Servicengine System
By selecting check boxes to the left we allow you to focus the Servicengine solution to the features most commonly utilized in your workflow.
Optionally, under the Learn More section you can show additional details and technical specifications for some features.
Servicengine’s customization allows dashboards per user to optimize workflow and improve process.
- Reduce response time on initial contact
- Alert user to open tasks
- Add instant message to speed assistance
Dashboard Technical Details
A database admin is required to customize the dashboard. Our technical team can help you setup your dashboards during integration.
- Component-based architecture supports a customized deployment.
- Integration Manager facilitates data migrations and interfaces.
- Extension Utility integrates custom screens, forms and documents.
- Data Warehouse with “real time” reports and queries.
- Email integration with your company and clients.
- Security Model complies with OWASP requirements.
- High-Performance enterprise solution that scales to volume.
- SaaS “Turn-key” Solution.
- ISO 27001 Accredited Certification underway.
- Supports compliance with Sarbanes-Oxley, ISO 9000, SAS 70 and SysTrust.