Servicengine gives you the resources you need in order to make the important decision to automate your processes and create vital workflows. Search our online library of resources below to find case studies, white papers, articles, and industry links.
- Case Studies: From our thirty-five years in relocation we are seeing new forces that are having a transformative impact in the market. Here we share case studies from our own experience.
- White Papers: These white papers provide an in depth look at specific implementation challenges and successes across our partnerships.
- Articles: Thought leadership from the Servicengine team about the changing role of technology in the industry.
Ransomware Protection Best Practices
Servicengine promotes a comprehensive, organizational approach to information security. We maintain accredited certification in ISO 27001:2013, which provides a strong foundation for our Information Security Management System (ISMS). The ISO 27001:2013 standard contains one-hundred and forty-four controls for risk management. These controls are implemented through procedures and policies that mitigate the risks of a ransomware attack to our organization, our enterprise product and our clients.
Financial System Integration
Data should transition easily from your system of record to your financial platforms. Servicengine facilitates this data flow with a library of open interfaces that are compatible with the leading GL and ERP systems. Learn more about the transactional exchanges between Servicengine and your financial platform.
Expense and Tax Calculation Data Conversion
Comprehensive tools and data maps are available to easily migrate from your third party expense and tax system to Servicengine. This white paper details the best practices and options to ensure a smooth system transition.
Servicengine Language Translation Module is a robust, seamless and configurable translation layer that supports a multi-lingual user experience. Learn more about how this feature can work for you.
Servicengine Customer APIs
Servicengine system architecture includes a library of APIs that simplify system interfaces while maintaining data integrity. The API’s streamline the technical effort to integrate SE data with your legacy operations and financial systems.
Security Strategy Overview
Servicengine system design adheres to the highest standards in technical and functional security, including compliance with the OWASP Top Ten. Learn more about how Servicengine employs authentication standards and password management rules, in addition to its own proprietary functional Security Matrix.
Servicengine and the California Consumer Privacy Act (CCPA)
The California Consumer Privacy Act (CCPA) of 2018 took effect on January 1, 2020 to protect the privacy and data of consumers. It assures strong protection for California residents regarding their personal data and applies to businesses operating in California that collect, use, or share consumer data. Understand the five consumer rights in this Act, who must comply to them, and how it compares to GDPR.
Servicengine and NIST 800-171 Compliance
Learn more about how the Servicengine Information Security Management System maps to the requirements outlined by the National Institute for Standards and Technology (NIST).
EU General Data Protection Regulation
A new EU data protection framework will take effect on May 25, 2018, that supersedes all prior regulations. The General Data Protection Regulation (GDPR) will replace the current directive and will be applicable in all Member States. Servicengine recently published a Security Management and Strategy whitepaper with a detailed plan and approach to help our clients meet the compliance deadline.
Technology in the Relocation Space
Alchemy Recruitment Ltd. recently invited Servicengine President Harry Dayton to contribute to a discussion about the future of technology in the relocation space. In the conversation, Dayton describes the upcoming generation as one that is looking for a technology option that offers empowerment for the end user.
Security Strategy and Management
Globalized computer networks drive the world’s economy. Without a diligent focus on security, these networks and their data are vulnerable to threat and malicious attack. The challenges of application security impact every business and require a comprehensive plan and systematic approach to insure the integrity of data assets and information systems.
Mobility & Technology
Servicengine President Harry Dayton had the opportunity to join a panel of leading relocation industry technology experts to discuss the changing landscape of online resources available to relocating transferees. The panel weighed in on the future of relocation management systems, the challenges of protecting private data, and trends across the industry.
Sara Miller, Servicengine’s Director of Account Management, was featured in Mobility‘s YP40 Column in March 2016. In her column, she discusses how she first found her start in the Relocation Industry as well as advice she would offer to those who are just getting started today. Read the full article here.
Government Agency Utilizes Servicengine to Streamline Delivery
White Paper 1 highlights the support provided by Servicengine for a large government agency with about a million employees in thousands of locations worldwide.
Global Corporation selects Servicengine for Regulatory Compliance
White Paper 2 is a global corporation with millions of employees, thousands of locations and multiple service providers.