Government Agency Utilizes Servicengine to Streamline Delivery

June 21, 2016Share:

White Paper 1 highlights the support provided by Servicengine for a large government agency with about a million employees in thousands of locations worldwide. Prior to switching to Servicengine, employees requested relocation and benefits by applying through a manual process that required a great deal of effort on the part of the program office entering and validating data.

This government agency utilized Servicengine as a tool to streamline the service management process and eliminate or automate many service steps that were previously handled manually. The new program management system significantly increases the speed and efficiency to receive service requests and initiate program services, improves program management and customer service, enhances reporting, and increases service volume capacity while achieving staff/volume efficiencies.

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  • Revolutionary Process Management System

    Servicengine is a revolutionary process management system that fully met or exceeded the complex DNRP service management requirements, achieving significant time, labor and expense savings, program documentation, multiple online authorization points and robust service documentation and reporting. I don’t think there is anything remotely similar being utilized by any other federal agency.

    Defense National Relocation Program

    2018-06-05T18:39:50+00:00

    Defense National Relocation Program

    Servicengine is a revolutionary process management system that fully met or exceeded the complex DNRP service management requirements, achieving significant time, labor and expense savings, program documentation, multiple online authorization points and robust service documentation and reporting. I don’t think there is anything remotely similar being utilized by any other federal agency.

    Beautiful End to End Solution

    Servicengine enabled us to transform an archaic, manual and redundant process into a beautiful end-to-end solution with transparency, documentation and electronic process management.

    Servicengine Client

    2018-06-05T18:44:44+00:00

    Servicengine Client

    Servicengine enabled us to transform an archaic, manual and redundant process into a beautiful end-to-end solution with transparency, documentation and electronic process management.

    The initiative was very successful

    The initiative was very successful and we recognized about a 15% efficiency gain across the organization.

    A large global relocation management company

    2016-06-01T18:04:32+00:00

    A large global relocation management company

    The initiative was very successful and we recognized about a 15% efficiency gain across the organization.

    I learned so much

    I learned so much and had fun working with you and your team as we moved through the development and implementation process.

    Relocation Executive

    2018-06-05T18:43:06+00:00

    Relocation Executive

    I learned so much and had fun working with you and your team as we moved through the development and implementation process.

    Servicengine creates efficiency!

    Servicengine creates efficiency! Processes that used to take weeks to complete, now only take a few days.

    Leading global mobility provider

    2016-06-01T18:03:41+00:00

    Leading global mobility provider

    Servicengine creates efficiency! Processes that used to take weeks to complete, now only take a few days.
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