Team Category: Client Services

Yesmin Aponte-Baldwin

Yesmin Aponte-Baldwin joined the Servicengine team in 2017 and is responsible for product development and enhancement of Servicengine’s International Compensation Management and Tax Assistance modules. She is a global compensation and relocation tax specialist with over 10 years of experience in the industry.

Yesmin’s past responsibilities have included managing and directing all global operational activities in the delivery of international payroll, financial management, relocation tax administration, client implementation projects, consulting services, strategic planning, global compensation trainer and served as the primary interface between clients and third party payroll providers. Her experience consists of working with clients that relocate employees globally and domestically.

Yesmin is a graduate of Sacred Heart University, where she earned a bachelor’s degree in International Business. She obtained her Global Mobility Specialist (GMS) certification from Worldwide ERC in 2012.

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Christopher Beach

Christopher graduated from Quinnipiac University in 2012 with a Bachelor’s degree in Computer Information Systems. Prior to starting at Servicengine, he interned with a financial startup corporation handling data analysis and an introduction to technical support. Christopher joined the Servicengine team in June 2012 as a Technical Support Specialist, providing day to day support for Servicengine Partners with a focus on internal and client-facing support as well as hosted solution management. He has also been involved in the ISO27001 group working towards Servicengine’s certification project. In his free time, he enjoys gaming, building computers, and hanging out with his two dogs, Lincoln and Leo.

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Michael D. Gordon

Michael Gordon joined the Servicengine team in 2009 and is responsible for implementation, support, and product development of Servicengine’s International Compensation Management and Tax Assistance modules. He is a relocation tax and accounting specialist with over 15 years of experience in the industry.

Michael’s past responsibilities have included counseling transferring employees, strategic management of relocation accounting teams, and financial account management. His diverse experience includes working with clients that conduct domestic, international, government (FTR) and government contractor (FAR) moves and assignments. He has extensive experience implementing client relocation tax policies and developing relocation tax software and tools. Michael has received an Honorable Discharge from the United States Air Force and also received the Air Force Achievement Medal for distinguished service during Operation Desert Shield/Desert Storm. Outside of the office, he is involved with his sons’ Cub Scout Pack having served as Cubmaster, Committee Chair, Assistant Den Leader, and Fundraising Leader.

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Sara Miller

Sara Miller is an industry-leading expert on process optimization, and she has been a member of the Servicengine Support Team since May 2007. After a number of successful project implementations, and after demonstrating a sincere commitment to customer service, Sara was promoted to Vice President, Client Success, in January 2018.

Sara specializes in training Servicengine partners on the appropriate configuration and use of the Servicengine system to best support their business, financial, and client needs. Sara is particularly versed in Workflow creation and Expense Management tracking.

Sara has been in the Talent Mobility industry since January 2001. She earned the CRP in 2003, the GMS in 2007, and the GMS-T in 2013. Sara was formerly a Servicengine client, working as both a User and a Business Administrator.

After hours, you’ll find Sara watching PBS specials, working on her vintage BMW with her husband, or getting her hair colored.

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Kaitlin Nygren

Kaitlin Nygren joined the Servicengine Support Team in May 2015. She has previously worked in the relocation industry, first as a program manager at a destination service provider and then handling global projects. Her main focus over the last several years has been on training both internal and Supply Chain partners, the roll out and implementation of Servicengine to global offices, and company-wide process improvements.

In addition to her time in the relocation industry, Kaitlin worked previously in the DC area, interning at the Department of State in the Africa Bureau and working in event coordination at a non-profit trade association.

Kaitlin earned her B.A. in International Affairs from Seattle Pacific University in 2010 and her Master’s degree in International Relations, with a concentration in International Business/Consulting, in April 2016.

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