Thomas Franssen is the head of the strategic projects at Servicengine, and he has been tirelessly promoting the success of the application since 2006. Thomas earned his degree in 2002 from the University of Massachusetts, and, although he majored in History, he has a comprehensive technical background, including experience as a Technical Project Manager at Zantaz, Inc from 2002-2006. Thomas has worked his way up through the ranks, starting as a technical support specialist then being promoted from Manager to Director to his current title of Chief Information Officer. In addition to his role in charting the strategic roadmap of the Servicengine application, Thomas is also responsible for the technical design of the application and serves as a critical link between the support team and the development team.
When not in the office, you’ll find Thomas playing sports with his two sons, 8-year-old Liam and 5-year-old Nathan, alongside his wife of 12 years, Jen.