About Us
Our History
Servicengine Corporation was founded in 1998 with the goal of becoming the foremost technology for the mobility services industry. Our strategy was — and remains — to create products around a component-based toolset adaptable to the dynamics of employee mobility while reflecting the proprietary needs of each client. Today, we are the leading provider of technology to the relocation services industry, and our system supports over 250,000 annual relocations.
Our commitment is to ongoing and measurable product improvement. We continually reimagine our product to ensure it remains relevant at the intersection of employee mobility and technology. The Servicengine system is now in its third generation and features a contemporary framework and Service Oriented Architecture.
The Servicengine Team
At the core of Servicengine is a team with a breadth and depth of experience. Our relocation industry background is supplemented by expertise in IT, finance and accounting, mergers and acquisitions, real estate, process engineering, data security, consulting, and government relations.
Leadership
President
Harry W. Dayton
As the President and founder of Servicengine, Harry Dayton spearheads the innovation and conceptual design of the most advanced technology in the relocation industry. His career expertise encompasses strategic planning, corporate finance, mergers & acquisitions, and new product development.
Previously, as Vice President, Product Development for Cendant (Cartus) Relocation and Real Estate, Harry led the team that created, marketed and supported cutting-edge technology products for the world’s largest mobility company and franchise real estate networks. As Vice President of Business Development for PHH Relocation, he led the acquisition due diligence and negotiation teams for several of the relocation industry’s largest mergers.
Harry and his team have been awarded the Innovation Prize from the State of Connecticut Quality Improvement Partnership in recognition of initiatives that improve organizational competitiveness based on Innovation, Development and Results.
Harry has been in the relocation industry since 1981. He earned an MBA from Babson College and a BA in Economics from Stonehill College.
Client Success
Director, Business Development
Yesmin Aponte-Baldwin
Yesmin Aponte-Baldwin joined the Servicengine team in 2017 and is responsible for product development and enhancement of Servicengine’s International Compensation Management and Tax Assistance modules. She is a global compensation and relocation tax specialist with over 10 years of experience in the industry.
Yesmin’s past responsibilities have included managing and directing all global operational activities in the delivery of international payroll, financial management, relocation tax administration, client implementation projects, consulting services, strategic planning, global compensation trainer and served as the primary interface between clients and third party payroll providers. Her experience consists of working with clients that relocate employees globally and domestically.
Yesmin is a graduate of Sacred Heart University, where she earned a bachelor’s degree in International Business. She obtained her Global Mobility Specialist (GMS) certification from Worldwide ERC in 2012.
Manager, Technical Services
Christopher Beach
Christopher graduated from Quinnipiac University in 2012 with a Bachelor’s degree in Computer Information Systems. Prior to starting at Servicengine, he interned with a financial startup corporation handling data analysis and an introduction to technical support.
Christopher joined the Servicengine team in June 2012 as a Technical Support Specialist, providing day to day support for Servicengine Partners with a focus on internal and client-facing support as well as hosted solution management. He has also been involved in the ISO27001 group working towards Servicengine’s certification project.
In his free time, he enjoys gaming, building computers, and hanging out with his two dogs, Lincoln and Leo.
Global Compensation & Tax Manager
Tara Bonner
Tara Bonner joined the Servicengine team in 2022 and is responsible for implementation, support and product development of Servicengine’s International Compensation module. She has over 23 years of experience in global and US domestic corporate relocation.
Tara’s past responsibilities include managing tri regional global compensation teams and processes, client implementation, expense management and payroll processing. Her experience includes domestic gross up, international payroll, compensation accumulation, policy counseling and process development.
Tara is a graduate of Western Connecticut University, where she earned a bachelor’s degree in Business Science. When she is not in the office you will find her cheering on her daughter, Emma at cheer competitions or hanging with her sons Aiden and Logan.
Director, Tax and Compensation
Michael D. Gordon
Michael Gordon joined the Servicengine team in 2009 and is responsible for implementation, support, and product development of Servicengine’s International Compensation Management and Tax Assistance modules. He is a relocation tax and accounting specialist with over 25 years of experience in the industry.
Michael’s past responsibilities have included counseling transferring employees, strategic management of relocation accounting teams, and financial account management. His diverse experience includes working with clients that conduct domestic, international, government (FTR) and government contractor (FAR) moves and assignments. He has extensive experience implementing client relocation tax policies and developing relocation tax software and tools. Michael, served in the United States Air Force and received the Air Force Achievement Medal for outstanding achievement where his actions materially contributed to his Wing’s 100% mission effectiveness supporting combat elements during Operation Desert Shield/Desert Storm.
Outside of the office, Michael dabbles in photography/digital media, BMX racing, and helping a local youth football organization. In the past, he was involved with Boy Scouts of America; having served as Cubmaster, Committee Chair, and other leadership positions.
Vice President, Client Success
Sara Miller
Sara Miller is an industry-leading expert on process optimization, and she has been a member of the Servicengine Support Team since May 2007. After a number of successful project implementations, and after demonstrating a sincere commitment to customer service, Sara was promoted to Vice President, Client Success, in January 2018.
Sara specializes in training Servicengine partners on the appropriate configuration and use of the Servicengine system to best support their business, financial, and client needs. Sara is particularly versed in Workflow creation and Expense Management tracking.
Sara has been in the Talent Mobility industry since January 2001. She earned the CRP in 2003, the GMS in 2007, and the GMS-T in 2013. Sara was formerly a Servicengine client, working as both a User and a Business Administrator.
After hours, you’ll find Sara watching PBS specials, working on her vintage BMW, or getting her hair colored.
Client Success Manager
Natasha Ramachandran
Natasha joined the Servicengine Team in October of 2022. She is based in Canada and has worked in the world mobility industry for the past 20+ years. Having held various roles in different divisions within the industry, Natasha has had opportunities to lead global client implementations and service transformation projects leveraging technology. Her background spans project management, implementation, technology, customer experience, business process simplification, service delivery and finance.
She is passionate about building strong relationships that allow her to collaboratively work with our clients to find solutions to any challenges they face and to help simplify their business processes.
After hours, you can find Natasha listening to health and well-being podcasts, chairing her church council meetings, or hanging out with her dog, Uppu and her family/friends.
Natasha is a graduate of McGill University where she earned a bachelor’s degree in International Business and Finance.
Project Manager
Pam Milkowski
Pam Milkowski joined the Servicengine team in 2022 as a Project Manager. She has over 25 years’ experience in the relocation industry holding numerous roles in operations and project management. In 2003, Pam became an IT Certified Project Manager. In that capacity, she has led numerous cross-functional global teams to successfully drive business process improvements through facilitation of application development.
In her spare time, Pam enjoys spending time boating on her local lakes and weekend getaways.
Client Success Manager
Tony Bosco
Tony is a Lean Six Sigma Black Belt and a certified Project Management Professional (PMP) with the Project Management Institute. Having worn many hats in his 30+ years in the relocation industry, Tony brings a vibrant and eclectic perspective and valuable insights to our team. His career includes significant experience in Expense Management and Gross Up, Domestic and Global Operations, Global Invoicing, Data Analytics, and Business Process Improvement.
Tony completed his undergraduate degree at the University of Notre Dame and his MBA in Accounting at Western Connecticut State University. Outside of work, Tony is an active member of the local community theatre. He enjoys outdoor competitions and travelling and is savoring the last few years of family life before his home becomes an empty nest. We’re thrilled to have him on board as his expertise and enthusiasm are sure to make a significant impact here at Servicengine. Together, we’ll continue to achieve great things and foster an environment of growth and success.
Technology
Chief of Technology
Michael Antici
Michael Antici is an internet specialist with over 20 years experience in network design, server implementation and software design and development ranging from web based through desktop and mobile applications. Utilizing Microsoft’s latest technologies, he has successfully built, designed, and implemented web servers and networks to run various tasks from email automation to order processing and database integration. Michael also has vast expertise in networking topology, server/hardware implementation and design, system administration, Internet security and connectivity, and building networks from the ground up.
Mike’s expertise covers a number of advanced programming tools, including .Net, C#, Visual Basic, XML, HTML/DHTML, AJAX, JavaScript, VB Script, and Microsoft SQL Server. He has also been key in implementing website securities and routing and integration with Single Sign On systems and high-end encryption technologies such as Triple DES, AES/Rijendael, and encrypted hash tables.
Mike earned his B.A. in Psychology from Western Connecticut State University.
In his free time, he is Sr. Pastor at New Hope Puna in Hawai'i and builds custom 'Ukuleles.
Chief Information Officer
Thomas Franssen
Thomas Franssen is the head of the strategic projects at Servicengine, and he has been tirelessly promoting the success of the application since 2006. Thomas earned his degree in 2002 from the University of Massachusetts, and, although he majored in History, he has a comprehensive technical background, including experience as a Technical Project Manager at Zantaz, Inc from 2002-2006. Thomas has worked his way up through the ranks, starting as a technical support specialist then being promoted from Manager to Director to his current title of Chief Information Officer.
In addition to his role in charting the strategic roadmap of the Servicengine application, Thomas is also responsible for the technical design of the application and serves as a critical link between the support team and the development team.
When not in the office, you’ll find Thomas playing sports with his two sons, 8-year-old Liam and 5-year-old Nathan, alongside his wife of 12 years, Jen.
Chief Operating Officer
Kenneth J. Gallo
Ken Gallo is a Technology and Product Development executive with a successful track record that spans over 25 years of systems architecture, design and software development for Relocation, HCM and Real Estate Services, including his last 15 with Servicengine as one of the founding members. As a Management Consultant for Cendant/PHH Corporation, he managed and was involved in numerous projects related to Business Process Re-Engineering, Strategic Technology Research, Systems Integration, Data Warehousing, Analytics and Change Management.
During his tenure at PHH Relocation, Ken was also responsible for Technical and Marketing Account Management functions that encompassed multiple revenue based Vendor applications involving a high volume of remote users and transactions. Additionally, he has extensive experience in Sale Force automation systems implementation in varying industries and in production database management for a large scale multinational pharmaceutical company.
Ken is a graduate of Pace University with a BA in Management Information Systems.
He also enjoys fishing, golfing and skiing with his family and friends.
Chief Systems Architect
Tony Scaringella
Tony Scaringella is a technology specialist with over twenty years experience in software design and development for the relocation and real estate industry. His expertise covers a number of advanced web application development tools and he has vast experience with database programming. Tony’s unwavering “can do” attitude coupled with his unique problem solving ability was vital in helping conceptualize and launch Servicengine in the late 1990’s.
Prior to his work at Servicengine, Tony was lead developer on several projects at Cendant Mobility Services. During his tenure, he was instrumental in creating technology solutions for the business areas of supplier network, property management, home sale, and household goods services. He gained great recognition for his ability to design elegant solutions to the most complex and demanding business requirements.
Tony has a BS in Computer Science with a minor in Math from the Connecticut State University.
Giving Back
Servicengine’s commitment to quality goes beyond the relocation industry. We are also dedicated to making the world a better place and maintain a strong commitment to our local communities by promoting active volunteerism throughout our organization.
We support preservation through conservation. Servicengine recognizes our responsibility to mitigate the environmental impact of our business by minimizing our consumption of disposable products and enabling our business partners to share in this initiative by facilitating the substitution of paper files for electronic data storage.
Humanitarian/Charitable Initiatives
Included below are a few of the organizations where Servicengine and our employees support and volunteer:
Dorothy Day Hospitality House
Dorothy Day House is a shelter in neighboring Danbury, Connecticut, that first opened in 1982. They provide 60-80 hot meals daily, as well as bag lunches to go and overnight shelter for those in need. Dorothy Day Hospitality House is completely staffed by volunteers, and the Servicengine team was delighted to serve the community by making bag lunches during our 2016 team event.
Women’s Center of Greater Danbury
Since our founding in 1975, the Women’s Center has been a safe haven as the sole provider of services to victims of domestic and sexual violence in the Northern Fairfield and Southern Litchfield County areas.
Each year, the Center serves over 20,000 individuals from our area communities. Our free and confidential services are available 24 hours a day, 7 days a week, 365 days a year. The Center’s key areas of focus include emergency shelter and support services, counseling and advocacy, crisis intervention, and community education, primary prevention and training.
Community Overcoming Relationship Abuse (CORA)
CORA (Community Overcoming Relationship Abuse) is San Mateo County’s only provider of comprehensive domestic violence prevention services. Our organization is the result of the 2003 merger between the Center for Domestic Violence Prevention and Sor Juana Inés Services for Abused Women. This restructuring combines expertise in serving the Latino community with seasoned prevention and crisis intervention services for all affected by domestic violence.
Ridgefield Operation for Animal Rescue (ROAR)
ROAR was founded on the simple principle that we would provide animals in need with the same love, care and compassion we show our own family pets. Since we opened our doors in 2005, we have placed almost 4,500 neglected and unwanted cats and dogs in caring homes throughout Ridgefield and our surrounding towns.
PBS
PBS and our member stations are America’s largest classroom, the nation’s largest stage for the arts and a trusted window to the world. In addition, PBS’s educational media helps prepare children for success in school and opens up the world to them in an age-appropriate way.
The Gathering Place
The Gathering Place is Denver’s only daytime drop-in center for women, children, and transgender individuals who are experiencing poverty or homelessness.Since 1986, we have been a community of safety and hope where positive relationships, choice, and essential resources transform lives.
Alexandria Police Youth Camp
For over 60 years, the Alexandria Police Youth Camp has been offering children in Alexandria a place to meet friends, try new exciting adventures and participate in character building activities.
Our mission is to own and operate a camp for children, where they can receive wholesome recreation, moral, physical, mental, cultural and civil training. Since 1947, we have sent more than 20,000 children to Kilmarnock, Virginia to have the time of their lives. And with our great relationship to the Peninsula YMCA, we look forward to helping thousands more!
Boy Scouts of America
The Boy Scouts of America is one of the nation’s largest and most prominent values-based youth development organizations. The BSA provides a program for young people that builds character, trains them in the responsibilities of participating in citizenship, and develops personal fitness.
For more than a century, the BSA has helped build the future leaders of this country by combining educational activities and lifelong values with fun. The Boy Scouts of America believes — and, through over a century of experience, knows — that helping youth is a key to building a more conscientious, responsible, and productive society.
Code.org
Code.org® is an education innovation nonprofit dedicated to the vision that every student in every school has the opportunity to learn computer science as part of their core K-12 education. We expand access to computer science in schools, with a focus on increasing participation by young women and students from other underrepresented groups. The leading provider of K-12 computer science curriculum in the largest school districts in the United States, Code.org also organizes the annual Hour of Code campaign, which has engaged more than 15% of all students in the world. Code.org is supported by generous donors including Microsoft, Amazon, Google and many others.