There is no fool-proof solution to prevent a ransomware attack but policies, procedures and controls that can mitigate the risk. Servicengine promotes a comprehensive, organizational approach to information security. We maintain accredited certification in ISO 27001:2013, which provides a strong … Read More
White Papers
Servicengine and NIST 800-171 Compliance
The Servicengine Information Security Management System (ISMS) is certified to the ISO/IEC 27001:2013 standard. The National Institute for Standards and Technology (NIST) 800-171 special publication Rev1 Appendix D provides a mapping of the NIST SP 800-53 relevant security controls to the equivalent … Read More
Servicengine and the California Consumer Privacy Act (CCPA)
What is the CCPA? The California Consumer Privacy Act (CCPA) of 2018, which takes effect on January 1, 2020, was created to protect the privacy and data of consumers. It is intended to assure strong protection for California residents regarding their personal data and applies to businesses in California that collect, use, … Read More
Security Strategy Overview
Servicengine system design adheres to the highest standards in technical and functional security, including compliance with the OWASP Top Ten. Learn more about how Servicengine employs authentication standards and password management rules, in addition to its own proprietary functional Security … Read More
Servicengine Customer APIs
Servicengine system architecture includes a library of APIs that simplify system interfaces while maintaining data integrity. The API’s streamline the technical effort to integrate SE data with your legacy operations and financial systems.
EU General Data Protection Regulation
Background and Scope A new EU data protection framework will take effect on May 25, 2018, that supersedes all prior regulations. The General Data Protection Regulation (http://www.eugdpr.org/) (GDPR) will replace the current directive 95/46/EC and will be applicable in all … Read More
Language Translation
Available as an optional module, language translation in Servicengine allows text on certain pages to be replaced with the foreign language equivalent based on the user’s preferred language. All the translation information is stored in a set of tables to … Read More
Security Strategy and Management
Globalized computer networks drive the world’s economy. Without a diligent focus on security, these networks and their data are vulnerable to threat and malicious attack. The challenges of application security impact every business and require both a comprehensive plan and … Read More
Expense and Tax Calculation Data Conversion
Comprehensive tools and data maps are available to easily migrate from your third party expense and tax system to Servicengine. This white paper details the best practices and options to ensure a smooth system transition.
Financial System Integration
Data should transition easily from your system of record to your financial platforms. Servicengine facilitates this data flow with a library of open interfaces that are compatible with the leading GL and ERP systems. Learn more about the transactional exchanges … Read More