Servicengine system architecture includes a library of APIs that simplify system interfaces while maintaining data integrity. The API’s streamline the technical effort to integrate SE data with your legacy operations and financial systems.
Background and Scope A new EU data protection framework will take effect on May 25, 2018, that supersedes all prior regulations. The General Data Protection Regulation (http://www.eugdpr.org/) (GDPR) will replace the current directive 95/46/EC and will be applicable in all Member States. In its simplest form, GDPR is intended to strengthen and unify data protection…
Globalized computer networks drive the world’s economy. Without a diligent focus on security, these networks and their data are vulnerable to threat and malicious attack. The challenges of application security impact every business and require both a comprehensive plan and systematic approach to insure the integrity of information systems and data assets. The following whitepaper…
Servicengine system design adheres to the highest standards in technical and functional security, including compliance with the OWASP Top Ten. Learn more about how Servicengine employs authentication standards and password management rules, in addition to its own proprietary functional Security Matrix.
The Servicengine Information Security Management System (ISMS) is certified to the ISO/IEC 27001:2013 standard. The National Institute for Standards and Technology (NIST) 800-171 special publication Rev1 Appendix D provides a mapping of the NIST SP 800-53 relevant security controls to the equivalent control in ISO 27001:2013, the implication being that conformance with the ISO 27001 control signifies…
White Paper 2 is a global corporation with millions of employees, thousands of locations and multiple service providers. Our audience is transferees, trainees, new hires and business travelers. Our challenge was to apply technology to coordinate resources, standardize processes, consolidate reporting and insure regulatory compliance. Our constraints included; limited home-office resources, the priorities of multiple constituents…
Available as an optional module, language translation in Servicengine allows text on certain pages to be replaced with the foreign language equivalent based on the user’s preferred language. All the translation information is stored in a set of tables to allow for easy modification and additions. Multiple languages for each page are supported, but the…